Some people think that great customer service is becoming a thing of the past and that makes me sad. We are living in a world where a lot of people shop online and the new generation can't even remember the old mom and pop stores. Those times where everyone knew their customer's name, asked about their family, knew what they ordered each time, etc. It was like dealing with … [Read more...] about Great Customer Service
General
Goal Setting – Easier said than done.
Goals, most of us have them in one form or another. Your goal today could be mowing the lawn, getting out of bed at a reasonable hour, eating healthier, making a sale or any other thing you have in mind. Goals can be tiny or life changing. Goal setting is easier said than done. What you need with any goal is determination and action. Without action you won't accomplish it. I … [Read more...] about Goal Setting – Easier said than done.
Importance Of Quality
You never get a second chance to make a first impression. Those are words I try to live by. How you present yourself and the quality of the service or product you offer can make or break you. Yes, we all make mistakes, but it's difficult to get a customer to come back to give you a second chance. People forget about the importance of quality at times. Quality products usually … [Read more...] about Importance Of Quality
Change In The Workplace
Change in the workplace or in your life outside of work isn't easy at times. Even moving into your dream home is stressful and takes some getting used to. Your dream vacation is met with travel delays, lost luggage and sunburn at times. Everything doesn't go as planned 100% of the time. Many political elections are based on change, but sometimes change is difficult to get used … [Read more...] about Change In The Workplace