I've written blog posts before on great customer service and other things about making your employees and customers happy. I want to take a moment today and let you know about some things that I'm working on to make working with me the best experience ever. I believe that going above and beyond for a client is something a lot of companies are forgetting to do in this busy world … [Read more...] about My VIP Customer Experience
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First Impressions
First impressions are so important. One of my favorite sayings is: You never get a second chance to make a first impression. From the moment you meet someone you are consciously or subconsciously analyzing them. My dad taught me the importance of a good handshake. When someone gives you a dead fish handshake it doesn't make a good first impression. Unless you have a muscle … [Read more...] about First Impressions
Build A Better Business And Increase Profits
Many people think of the CEO as the person that keeps the company running and in some cases, they might be right. After working for over 25 years with both large and small companies, I know who really are the ones that build a better business and increase profits in many cases. It's the sales team, managers, human resources and other departments working together. It's the … [Read more...] about Build A Better Business And Increase Profits
Positive Thinking For Business- Don’t Worry Be Happy
The world we live in is full of doom and gloom and also wonderful happiness. It's yours to choose what you focus on. The news media seems to push the doom and gloom at us 24/7/365. People are more apt to leave bad reviews on your business online than taking the time to leave great reviews. I try my best to fill a lot of my day with positive thinking, happy thoughts and a lot of … [Read more...] about Positive Thinking For Business- Don’t Worry Be Happy
Corporate Event Planning – Plan Ahead
We've all heard the story of the 3 little pigs. The three little pigs each built a house. One was made of straw, one was made of sticks and the last one was made of bricks. Two of the three pigs didn't plan ahead and did things with a small budget. The third pig knew his reputation and in his case his life depended on having a home that was made sturdy. He took the time to work … [Read more...] about Corporate Event Planning – Plan Ahead